Prevent further damage: Take immediate action to prevent further damage to your covered vehicle. Any damage resulting from continued operation of an impaired vehicle will constitute failure to protect the covered vehicle and will not be covered under this Vehicle Service Contract.

Return your covered vehicle to the selling dealer: If your covered vehicle is within sixty (60) miles of the selling dealer, you must deliver the covered vehicle to the selling dealer at the address shown on the Declaration Page of the Vehicle Service Contract.

Call the administrator for instructions at 1-888-285-2567: If your covered vehicle is more than sixty (60) miles from the selling dealer, call the administrator for instructions before you deliver your covered vehicle to any repair facility other than the selling dealer. To ensure coverage under the terms of this Vehicle Service Contract, authorization must be obtained prior to teardown or repair if performed by any other repair facility. You are responsible for authorizing inspection or teardown of your covered vehicle by the repair facility to determine the cause of failure. If the failure is not covered under this Vehicle Service Contract, you will be responsible for these costs. The administrator and the selling dealer reserve the right to inspect your covered vehicle prior to any repair being made.

Emergency repairs: If emergency repairs covered by this Vehicle Service Contract are required outside the administrator’s or selling dealer’s business hours, the service contract holder should deliver the covered vehicle to a licensed repair facility and have the necessary repairs performed at a reasonable and customary charge. On the next business day, the service contract holder should report the repairs to the administrator. To report an emergency repair and obtain a reimbursement, please call 1-888-285-2567 for instructions. Emergency repairs are only those repairs, which, if not performed, would render your covered vehicle inoperable or unsafe to drive and impair its future operation.