Frequently Asked Questions

How can I purchase an AUL warranty?
Our warranties are available Nationwide at certified AUL dealerships. If you are in the market for purchasing a vehicle, ask your local dealer if our program is available at thier dealership. If your dealer is not yet signed up, have them give us a call at 800-826-3207 to enroll with the Original Any Year Any Mileage (R) Service Contract Provider!

Can I upgrade an AUL Service contract?
Yes! Your Selling Dealer has the ability to upgrade your policy at an additional charge to increase your coverage. Ask your dealer for additional information.

Are AUL Service contracts transferable?
Yes, you may transfer your contract one time to a new owner during the contract term.
Please CLICK HERE for details on transferring your contract & to download a copy of the transfer form.

Can I Cancel my Contract?
Yes, in the unfortunate event you will need to cancel your contract, return to your Selling Dealer with your copy of the Service Contract, a brief letter signed by you requesting cancellation, and an affidavit indicating the true odometer ("mileage") reading on the requested date of cancellation.

How do I utilize my Roadside Assistance?
Simply contact the toll free Roadside telephone number on your policy in the event you need Towing, Flat Tire Change, Emergency Fuel Service, Battery Jump Start Service, or Key Lockout Service. The Roadside Assistance representative will arrange for the service person to arrive.

What coverage plans does AUL offer?
AUL offers a wide range of plans to help protect your vehicle. Please CLICK HERE to see the available options.

Where can I take my vehicle for repairs?
If your dealer is not available to assist you with repairs, then you may take your vehicle to any license repair facility of your choice. If you need help finding a repair facility, please CLICK HERE to visit our "Repair Shop Finder".

What are the maintenance requirements if I have an AUL Service Contract?
Maintenance should be performed according to your manufactuers guidelines. Please CLICK HERE for further information.

Am I secure choosing AUL as a Service Contract provider?
Yes! AUL is backed by an "A" Rated insurance carrier. Please visit our INSURANCE page for more information.

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